Terms and Conditions – Hansi Game What You Need to Know Before You Play

1General Terms & Conditions

These Terms & Conditions ("Terms & Conditions") Hansi Game Platform ("Platform") and applies to all use of its services. Hansi GameBy accessing, using, or creating an account, you agree to be fully bound by these Terms & Conditions.

Hansi Game reserves the right to update these Terms & Conditions at any time. Notice of changes will be posted on the platform. Continued use of the platform after any update constitutes acceptance of the revised terms.

These Terms & Conditions were prepared in Bengali. In the event of any translation into another language, the Bengali version shall take precedence for legal interpretation.

2Account Register

Hansi GameYou must provide accurate and complete information when creating an account. Registering with false or incomplete details may result in your account being closed at any time.

• Each individual may only create one account.
• If a single person holds multiple accounts, all accounts will be closed and accumulated funds may be forfeited.
• Information provided at registration — including name, date of birth, and ID — must be accurate.
• Members are responsible for keeping their account password secure.
• Accounts are non-transferable and may not be shared with or used by anyone else.

3Age & Eligibility

Hansi GameServices are available to users aged 18 and above only. Minors are not permitted to create an account or play any games.

Hansi Game may request identity documents or other proof at registration or at any time for age verification purposes. Failure to comply may result in your account being restricted or suspended.

4Deposits & Withdrawals

Hansi GameDeposits can be made via mobile banking, net banking, and approved e-wallets. Funds are generally credited to your account instantly.

• A minimum deposit amount is set on the platform.
• Withdrawal requests may take 1–3 business days to process.
• Withdrawals may be held until KYC (Know Your Customer) verification is complete.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Identity verification is mandatory at the time of withdrawal.
• Hansi Game may request additional verification for any suspicious transactions.

Hansi Game complies with international anti-money laundering policies. Suspicious financial activity may be reported to the relevant authorities.

5Bonuses & Promotions

Hansi GameAll bonuses and promotions are subject to specific terms and conditions. Accepting a bonus constitutes your agreement to the associated terms.

• Wagering Requirement: A specified wagering amount must be met before bonus funds can be withdrawn.
• Time Limit: Every bonus has an expiry date. Once expired, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only applicable to specific games.
• One Bonus at a Time: Multiple bonuses cannot generally be active simultaneously.
• Misuse: If bonus system abuse is detected, the bonus and any associated winnings will be voided.

Hansi Game reserves the right to modify, suspend, or cancel any bonus offer at any time. Full bonus terms and conditions are available on the promotions page.

6Gaming Rules

Hansi GameAll games on the platform are operated to international standards. Every game outcome is determined by a certified Random Number Generator (RNG), ensuring complete independence and fairness.

• In Live Casino games, the dealer's decision is final.
• If a game is interrupted due to a technical error, the wagered amount will be refunded.
• Winnings obtained through software exploits or hacking will be considered void.
• If your connection drops during a game, the round will be completed automatically.

The RTP (Return to Player) and rules for each game are available in the game information section. Hansi Game never intentionally alters game outcomes.

7Prohibited Activities

Any of the following activities Hansi Gameis strictly prohibited:

• Creating multiple accounts.
• Registering using a false identity or fraudulent documents.
• Attempting to manipulate the bonus system.
• Playing games using software bots or automated tools.
• Exploiting game vulnerabilities.
• Threatening, harassing, or defrauding other members.
• Using the platform for money laundering purposes.
• Operating an account on behalf of a minor.

8Account Closure & Suspension

Hansi Game reserves the right to temporarily or permanently close an account under the following circumstances:

• In the event of a breach of terms.
• In cases of suspected suspicious activity or fraud.
• KYC verification has not been submitted.
• When required for a lawful investigation.

Members may request to close their account at any time. All valid balances may be withdrawn before the account is closed.

While Self-Exclusion is active, members cannot reactivate their account on their own. Reactivation after the specified period must be requested through support.

9Responsible Gaming

Hansi Game firmly believes in responsible gaming. Gaming should add enjoyment to your life, not hardship. To support this, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: A limit on the maximum amount you can lose within a set time period.
• Session Time Limit: Set a time limit on how long you play.
• Reality Check: A reminder of how long you've been playing, shown at regular intervals.
• Self-Exclusion: The option to temporarily close your account for a chosen period of time.

If you have any concerns about your gaming, please contact Hansi Game support. We are always here to help. For more information, visit our Responsible Gaming View Page.

10Privacy & Data Protection

Hansi Game Your personal privacy is treated with the utmost importance. Information collected at registration is used solely for service delivery, verification, and compliance with legal obligations.

• Your information is never sold to third parties.
• All data is secured with SSL encryption.
• Information may be disclosed to authorities when required by law.
• Full details on cookies and tracking can be found in our Privacy Policy.

To learn more, visit our Privacy Policy Read.

11Changes & Updates

Hansi Game Hansi Game reserves the right to modify these terms at any time. Members will be notified of significant changes via email or an on-platform notice.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not agree to the new terms, you may withdraw all valid balances before closing your account.

12Contact

If you have any questions about these Terms & Conditions or need any clarification, Hansi GameContact the customer support team:

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly (active 24/7)

Our support team is always ready to assist you. Feel free to reach out with any complaints or feedback.